top of page
Screen Shot 2022-01-09 at 5.09.40 PM.png

CUSTOMER TESTIMONIALS

Testimonials: Testimonials

“Mark & his crew did an amazing job on our recent renovation. We are so happy with how the renovation turned out! When asking for quotes from multiple contractors Mark was the only contractor who showed up on time & had the quote to me when he stated he would. He stayed on budget, was always great at communicating with us as the project went on, and completed the work on time. We could not be more pleased!”

Jay and Candice P.

“Mark is a man of his word. He messaged me back immediately after my first contact with him and set up a time the next day to start the estimate process. He was professional and honest when we met. From dealing with contractors in the past and even currently, communication and speediness isn't valued by most, but with Mark it is.”

Jerrett and Andrea C

“Above and beyond was the total experience we had with Charleston Remodeling! It started with our roof replacement and the removal of chimney and skylights. The second phase was to take down 16 feet of exterior wall and remove the fireplace brick by brick and replace it with two large sliding glass doors. Besides being very hard working, Mark and his crew were careful, courteous and timely. It is evident that Charleston Remodeling of 20 years has developed quite an organized system in the remodeling industry. Great communication from the first meeting with Mark and continuous updates on the process, to the last bit of debris removed. They worked “with us” and shared good counsel that provided so many extras that really completed this project beyond my expectation!”

Lisa H

“We had floor joists that were broken in half and others that were split - also had rotting along the main structural beam. Charleston Remodeling repaired these areas. (Not an easy job. As I was trying to get quotes, I realized that a lot of contractors did not want this difficult job) Mark did a great job of making recommendations to repair the problem and to avoid problems of this type in the future.  His initial advice was sound. His view of the job was more comprehensive than the other quotes that we received. We are so happy to have the flooring stable again.
Mark always either answered all phone calls or immediately called me back - EVEN AFTER THE JOB WAS COMPLETED.  It was amazing. They were great to work with - careful regarding tracking anything into the house and they were very willing to get the job done completely.”

Jim and Nan W

“We could not have asked for a better experience with a contractor.  Right after I called Charleston Remodeling, Mark returned my call promptly for an appointment.  He came over, checked under our house, listened to our concerns and assured us that they could do the work that needed to be done.   Mark explained the work to be done, the cost of doing the work, and the schedule for completion of the project. We were very pleased with the professionalism.  They were prompt in their arrival each morning and immediately went to work.  They would put protective covering down each morning, do their work, and clean up after themselves before leaving for the day. Mark always returned our calls and he had hands on with some of the work – actually helped with some of the work, which was refreshing.  He didn’t have a problem crawling under the house and helping when needed. We would not hesitate to have Charleston Remodeling do any future work for us.  They are committed to providing their customers with the best possible experience.  If you have ever had to have any renovation done, you will understand the frustration it can cause.  Having someone do the needed work that you can trust to do quality work in a timely manner makes the process a lot less stressful.”

Richard and Linda M

“We have used Charleston Remodeling for previous work at our home and business. They have always responded to our needs in a timely matter. They do good work, and are dependable. The owner is professional and very trustworthy....we would certainly use this company again!”

John and Sue H.

“Charleston Remodeling renovated our entire home. Mark has been very involved since day 1.  This being our 1st home renovation, we are excited about the progress and choosing Mark as our General Contractor!  Mark and his staff are always professional.  He makes a point to meet with us weekly to discuss the progress and answer any questions we may have.  He is always thorough in explaining the work being done.  All of the anxiety I had prior to kicking off the renovation has disappeared due to Mark's consistency in remaining professional and communicating with us regularly.  We honestly rest well at night - no worries about what's going on with the renovation!  Even when we request minor changes to our plans, we are not met with frustration or impatience. We absolutely recommend Charleston Remodeling for any home renovation needs!”

Edmund and Teyako W.

“Charleston Remodeling has completed various jobs for me starting in 1999 and the most recent being in 2013.  Major home addition, kitchen remodel, painting & dry wall work. Excellent  work, on time, everything well done, extremely satisfactory.  The fact Charleston Remodeling has been used several times attest to the quality of their work.”

Ronald T.

This is the second project we have hired Mark and Charleston Remodeling for. The first project was to renovate two outdated bathrooms and add two additional bathrooms to our Folly beach house. They did such a great job we hired them again for our newest project which was to add a game room and deck with pool and jacuzzi to our first floor which is 14 feet off the ground. Mark is always very professional, stays calm under pressure and delivers a high-quality product, paying attention to detail. They are also creative problem solvers, such as when they needed to figure out how to get a 900lb jacuzzi onto the 14 foot-high deck. They can be counted on to get the job done when there is a deadline and set realistic expectations – our house needed to go back into the rental market for the summer rental season and they made it work. We would highly recommend Charleston Remodeling – they care about the work they do and it shows in the final product!

Tim and Susan Johnson

My husband and I built our home in 1994 and after 27 years it was time for upgrades. We wanted to remodel our Master Bathroom and refinish our hardwood floors (original red oak and did not want to remove them). We knew we had an issue by our bar area but did not know that it would be that bad. Pictures are attached. We will post pictures of our bathroom when completed. Waiting on shower door and glass panels.
The floors are amazing and they saved our bar area! Very dependable, on time, top quality work. Outstanding communication with crew. Mark was there first thing every morning and if he needed to leave he would check back at the end of the day. Highly recommend.

John Nelson

Best GC ever! Mark and his team gave us a beautiful new master bedroom and master bath! During that renovation we decided we need our back deck replaced and he easily and quickly fit that in as well. We're so happy and thankful we picked Charleston remodeling!

Tracy Causby

Charleston Remodeling just completed major two major projects within a span of one year. The first project was remodeling the kitchen, master bath, guest bath, living and dining room and removing the fireplace. The second project was bath remodel, laundry room, garage update and replacing the vinyl siding with Hardie board siding. It was an excellent project by them that included installing hardwood floors and tiles, installing a custom tile shower with sliding glass doors, wall tile, floor tile, custom built cabinets with quartz cabinet tops, all new plumbing fixtures, wood framed mirrors, and wall painting. They had a dumpster in the yard for debris. And we always knew when subs were coming. Charleston Remodeling performed jobs including replacing front porch rails and installing sand and moisture barrier under house. I particularly like being able to discuss changes, ideas, and options with Mark to get the best project possible. In addition, Mark provided weekly updates on the project. The services performed by Charleston Remodeling was excellent and the remodel was completed within the timeline projected. I highly recommend this company any remodeling projects.

Mattie Washington

Charleston Remodeling did a perfect job on a bathroom shower (from the studs) and a large family room bay window (fairly complex with pushing the wall out and getting the support and aesthetics we wanted). Every worker that came in to our home was clean, respectful, professional and competent. As the contractor, Mark kept in touch with us and kept everyone informed of the schedule as well as checking each portion of the work to ensure the completion to very high standards. We would highly recommend them for any type of home remodeling.

Ann Browne

I highly recommend Mark and his professional team at Charleston Remodeling! I have used them for several projects on two different homes over the past 15 years and have always received a fair quote, quality work, on schedule. Most recently, I had an issue with water intrusion/damage. I consulted several “specialists” in the field; all quoted an outrageous fee and not one was even sure they knew where the problem originated. I reached out to Mark who came out, identified the issue, and remedied it.... at a fraction of the cost! Once again, a happy customer! (Next time I will call Charleston Remodeling FIRST!)

Susan Frickman

bottom of page